Refund Policy

Al Madina Khairiah Foundation is committed to transparency and fairness in all its operations. Our Refund Policy is as follows:

  • If an individual makes a payment for ambulance services but does not use the service, we will refund the full payment.
  • Refund requests must be made within 1 day of the payment date, accompanied by valid proof of payment (e.g., transaction receipt or confirmation email).
  • Refunds will be processed within 7 business days after the request has been verified.


For any refund-related inquiries, please contact us at almadinakhairiahfoundation@gmail.com or call us at 01711-392785 or 013297-43674

Delivery Policy

At Al Madina Khairiah Foundation, we are dedicated to providing prompt and reliable ambulance services to those in need. Our Delivery Policy outlines how our services are delivered:

  • Ambulance Services: Upon receiving a request, we strive to dispatch our ambulance as quickly as possible. Our 24/7 service ensures that emergency assistance is available at all times.
  • Service Confirmation: Once a request is placed via phone or our website, a confirmation message or call will be sent to the requester to confirm the booking details.
  • Coverage Area: Our services are available in specified regions. Please ensure your location falls within our operational area before requesting a service.
  • Timeliness: We aim to reach the location promptly, but delays may occur due to unforeseen circumstances such as traffic or weather conditions.


For more information or assistance, contact us at almadinakhairiahfoundation@gmail.com or call 01711-392785 or 0132-9743674.